COMMUNICATIONS
“Communication is an art of information, ideas, and attitudes that transfer from one person to another.”
Communications are basically ‘messages’. A message has to be created, sent, and then received and it must generate response: if it does not, then it has failed.
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| What is communication and its barriers and how many tpes of communications? |
Barriers to Communication
l Making assumptions
l The receiver already knows
l Distractions
l Time pressure
l Lack of experience and practices
l Lack of attention to communications issues
l Poor equipment or means of sending messages
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| What is communication and its barriers and how many tpes of communications? |
Types of Communications
l Verbal Communications
l Non-Verbal Communications
Verbal Communications
l Using spoken words
l Face to face conversation
l During interviews
l Telephonic conversation
l Public announcement system
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| What is communication and its barriers and how many tpes of communications? |
Non-Verbal Communication
l Written communications (Report, e-mail, notices, policy documents, etc)
l Graphical communications (pictures, symbols, safety signs, etc)
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| What is communication and its barriers and how many tpes of communications? |
l Safety signs
l Warning lights
l Alarms
l Barriers
l Posters
l Colour coding
l Lock-out/ Tag out
l Permit-to-work
l Job-specific written instructions and procedures
l Memos
l Notices
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| What is communication and its barriers and how many tpes of communications? |
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